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Returns

Our policy is for 30 days warranty/free return. If more than 30 days have gone by your purchase date, unfortunately we can't offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.

 

 

To complete the return, we need a receipt or proof of purchase.

 

Refunds (if applicable)

Once your return has been received and inspected, we will send you an email to notify you that we have received your return. We will also notify you of the approval or rejection of your refund.

If your request is approved, your refund will be processed and a credit will automatically be applied to your original credit card or payment method within 10 days.

You will be responsible for paying the shipping costs for returning your item. Shipping charges are non-refundable.

 

Late or missing refunds (if applicable)

If you haven't received a refund yet, check your bank account first.

Then contact your credit card company or bank. It may take some time for your refund to be officially posted.

If you've done all of this and haven't received your refund yet, please contact us at mediastoreit@gmail.com

You will be responsible for paying the shipping costs for returning your item. Shipping charges are non-refundable.

 

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange the same item, please email us at mediastoreit@gmail.com

 You will be responsible for paying the shipping costs for returning your item. Shipping charges are non-refundable.

 If you are shipping an item over 65 euros, you should consider using a shipment tracking service or purchasing shipping insurance. We do not guarantee to receive your returned item.